Debt Collection Software Market by Component, Organization Size, Deployment Type, User Type, and Region – Global Forecast to 2024

According to a research report “Debt Collection Software Market by Component (Software, Services), Organization Size, Deployment Type, User Type (Financial Institutions, Collection Agencies, Healthcare, Government, Telecom & Utilities), and Region – Global Forecast to 2024″, published by MarketsandMarkets, the global debt collection software market size is expected to grow from USD 2.9 billion in 2019 to USD 4.6 billion by 2024, at a CAGR of 9.6% during the forecast period.

The growing demand for automation in the collection process, rising need for self-service payment models to speed up the collection process, and increasing adopting of cloud-based debt collection software are some of the major factors driving the growth of the market.

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The large enterprises segment is expected to account for the larger market share during the forecast period.

The use of the debt collection in large enterprises is relatively higher as compared to that of small and medium-sized enterprises (SMEs). This higher use is due to the affordability and economies of scale, which enables large organizations to benefit from the debt collection. Large enterprises have left no stone unturned to compete in today’s cut-throat competitive industry. Moreover, the need for multichannel communication to reach debtors and improve the collection process through automation is likely to drive the growth of the debt collection software.

The services segment to grow at a higher CAGR during the forecast period as compared to the solutions segment

Debt collection services have a broad scope of usage, ranging from assistance to the client for the deployment of software, strategy, & implementation, to cater to the business-specific needs of organizations. Debt collection services help businesses bridge legacy systems to modern applications and take care of training and implementation work so that the client can focus on their core business. This has created opportunities for vendors to provide services to different stakeholders of debt collection ecosystem and help them deal with complexities while configuring modern debt collection software.

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North America estimated to lead the debt collection software market during the forecast period

North America is expected to account for the largest share of the debt collection software market in 2019. The region comprises developed countries, such as the US and Canada, and is considered the most advanced region in terms of adopting digital technologies and cloud-based platforms to take hold of the increasing bad debt rates. The North American region exhibits a wide presence of key industry players offering debt collection software and services, and its financial position enables it to invest majorly in leading tools and technologies for effective business operations.

FIS (US), FICO (US), Experian (Ireland), CGI (Canada), TransUnion (US), Pegasystems (US), Temenos (Switzerland), Intellect Design Arena (India), Nucleus Software (India), Chetu (US), AMEYO (India), Loxon Solutions (Hungary), EXUS (UK), Kuhlekt (Australia), and Katabat (US) are some of the leading companies operating in this market.

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System of Insight Market Overview, Industry Trends, Scope, Application, Size, Share 2019-2024

According to a new market research report “System of Insight Market by Component (Solutions and Services), Applications (Customer Analytics, Operations Management, Sales and Marketing Management, Risk and Compliance Management), Deployment Model, Vertical, and Region – Global Forecast to 2024″, published by MarketsandMarkets, the global system of insight market size is expected to grow from USD 1.2 billion in 2019 to USD 3.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 22.2% during the forecast period.

The major factors contributing to the growth of this market include the increasing volume of big data and a growing need for data analytics. Moreover, an increasing adoption of cloud-based solutions provides opportunities in the system of insight market.

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Solutions segment to hold a larger market size during the forecast period

By component, vendors offer solutions and services in the system of insight market. Solutions are developed by various vendors for helping end users to process a large volume of streaming data in real time, thereby enabling enterprises to react to dynamic business requirements and enhance customer experience. The solutions integrate data across all channels, generates insights from analytics, and helps enterprises to make better decisions. The solutions segment is estimated to hold the largest market size, driven by increasing in the adoption of real-time analytical solutions.

Banking, Financial Services, and Insurance to hold the largest market size during the forecast period

The BFSI vertical has gained traction in the system of insight market, owning to early adoption of system of insight solutions for the financial applications. The system of insight solutions have a wide range of applications in the BFSI vertical. Some of the applications used in this vertical are algorithmic trading, electronic transaction monitoring, and dynamic pre-trade analytics. Moreover, the system of insight solutions and services are widely used to enhance customer relationships.

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North America to hold the largest market size during the forecast period

North America is the major revenue generating region in the global system of insight market. The region is witnessing major developments in the analytical space. Most of the system of insight solutions providers present in North America are involved in product innovations and deployment of the system of insight solutions. They are adopting various growth strategies to strengthen their position in the system of insight market.

Major vendors in the global system of insight market include IBM (US), Oracle (US), SAS Institute (US), SAP (Germany), TIBCO Software (US), GoodData (US), Plutora (US), NGDATA (Belgium), CoolaData (US), Striim (US), Signals Analytics (US), Streamlio (US), INETCO (Canada), Correleta (US), and Radicalbit (Italy).

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Influencer Marketing Platform Market Objective, Scope, Segmentation, Industry Trends by 2024

According to a market research report “Influencer Marketing Platform Market by Component, Application (Search and Discovery, Campaign Management, Influencer Relationship Management, and Analytics and Reporting), Organization Size, End User, and Region – Global Forecast to 2024″, published by MarketsandMarkets,is expected to grow from USD 5.5 billion in 2019 to USD 22.3 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 32.4% during the forecast period.

The key factors driving the influencer marketing platform market include customers’ shift toward video-based content across over-the-top space and rising adoption of ad-blocking software to enhance the need for new marketing technique.

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Search and discovery application segment to hold the largest market size during the forecast period

With the rising adoption of social media and increasing ad-blocking activities, marketing strategies have gone through a tremendous transformation. Therefore, marketers are moving towards influencer marketing platform to find potential influencers that can promote their brand, enhance brand exposure, and create a higher level of customer engagements. Search & discovery tool provides complete information of every influencer including, personal, geographic, and professional details, interest areas, and several followers across different media channels. Therefore, the growth of this application would continue to grow during the forecast period.

Fashion and lifestyle end user to hold the largest market size during the forecast period

The influencer marketing platform market by end-users covers major end users: fashion & lifestyle, agencies & PR, retail & consumer goods, health & wellness, ad-tech, banking & financial institutes, travel & tourism, and others. The fashion & lifestyle end-user is estimated to account for the largest size in the influencer marketing platform market in 2019. Increasing deployment of cloud-based influencer marketing platform has enabled fashion and lifestyle SMEs to gain a competitive advantage over the big players.

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Asia Pacific (APAC) to grow at the highest CAGR during the forecast period

North America is expected to account for the largest market size in the influencer marketing platform market by region during the forecast period. The region houses many key vendors, such as HYPR, Upfluence, IZEA, and Traackr. APAC is expected to grow at the highest CAGR during the forecast period with increasing budgets for marketing strategies. An increasing social media adoption among Asian countries has provided the platform for the retailers to promote their product through digital marketing technique such as influencer marketing, and content marketing. This is expected to drive the adoption of influencer marketing platform market in the APAC region.

The influencer marketing platform market comprises major solution providers, such as IZEA (US), HYPR (US), Traackr (US), InfluencerDB (Germany), Launchmetrics (US), Julius (US), Klear (US), Upfluence (US), AspireIQ (US), Mavrck (US), Onalytica (UK), Lumanu (US), Lefty (France), Linqia (US), and Social Beat (India). The study includes the in-depth competitive analysis of the key players in the influencer marketing platform market with their company profiles, recent developments, and key market strategies.

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Correspondence Management System market will be projected to grow $3.5 billion by 2023

According to market research report on “Correspondence Management System Market by Component, Delivery Channel (Email, Web, and SMS/MMS), Application (Mailroom Automation, Engineering Document Control), Deployment Model, Organization Size, Industry Vertical, and Region – Global Forecast to 2023″, published by MarketsandMarkets™, the Global Correspondence Management System Market size is expected to grow from USD 1.9 billion in 2018 to USD 3.5 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 12.6% during the forecast period.

The key factors driving the Correspondence Management System Market include increasing need for automating and personalizing communication systems and timely and secured internal and external communications.

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Government and Public Sector industry vertical to grow at the second highest CAGR during the forecast period

The government and public sector industry vertical cover all the government organizations and agencies. The responsibilities of these organizations are to interact with tax collection, safety, public interest, education, and others. These communications are conducted through various correspondences, such as letters, emails, fax, bills, invoice, agreements, and contracts. Most of the organizations pertaining to government and public sector lose hundreds of daily interactions. Moreover, they fail to follow up important communications. Hence, government and public organizations are moving toward effective correspondence management system to streamline the complete lifecycle of correspondences

Mailroom automation application to hold the largest market share and highest CAGR during the forecast period

With the advent of cloud-based technologies and increasing digitalization, organizations are increasingly adopting mailroom automation to automate their internal and external business communication processes. The mailroom automation helps organizations classify their incoming correspondences as per their category, content and appearance, and send them to the respective department or the person. An organization receives thousands of correspondences and needs to conduct internal and external communications. Thus, it is very difficult for any organization to keep track of all the correspondences and respond to them. Moreover, the manual mail sorting process is very time-consuming and expensive to implement. Therefore, many organizations are using mailroom automation to manage their correspondences.

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Software component to account for the largest market size during the forecast period

The software segment is growing at a significant rate, due to the increasing demand for correspondence management, document management, digital asset management, and eDiscovery by enterprises to achieve strategic advantage and streamline their internal and external communications. Most of the enterprises are considering that customer communication data plays a crucial role in acquiring new customers and sustaining existing ones. All these factors are expected to propel the adoption of correspondence management system software. The deployment of various correspondence management solutions is vital in sourcing, monitoring, and managing communications, and extracting intelligible strategic business insights from the internal and external communication data generated by enterprises.

North America to hold the largest market size during the forecast period

The global Correspondence Management System Market by region covers 5 major regions: North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America. North America constitutes the highest market share, owing to the early adoption of advanced technology solutions as well as prominent initiatives taken by industry players through partnerships with various technology players. The US and Canada are witnessing increased adoption among government and public sector.

Major global vendors of Correspondence Management System Market are IBM (US), Microsoft (US), Adobe (US), OpenText (Canada), Pitney Bowes (US), Rosslyn Analytics (England), MicroPact (US), Fabasoft (Austria), NewGen (India), Everteam (France), Xerox (US), Palaxo (UAE), Top Down Systems (US), IT-Blocks (Egypt), and CATEC (UAE).

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At CAGR of 11.8% Remote Infrastructure Management Market will expand $41.27 Billion by 2022

According to market research report “Remote Infrastructure Management Market by Core Service (Database Management, Storage Management, Server Management, Desktop Management, Application Management), Deployment Type, Organization Size, Vertical, and Region – Global Forecast to 2022″, The RIM market size is expected to grow from USD 23.65 Billion in 2017 to USD 41.27 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The RIM market is growing rapidly, owing to the increasing need for seamless, value-added, and reliable Quality of Service (QoS).

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Storage management is expected to hold the largest market share during the forecast period

Among all core services, the storage management segment is expected to dominate the market in terms of market share and is projected to grow considerably during the forecast period, as the demand for managing servers remotely and monitoring servers for any risk or attack is increasing among enterprises. Securing a server is the major concern for any enterprise, and many enterprises have their servers located at a remote location and function from multiple locations. In this case, enterprises require RIM services to manage their servers, remote server administration, server audit, patch management, updation, and performance monitoring, and to offer proactive timely maintenance for their servers.

Large enterprises segment is expected to have the largest market share

The report segments the global RIM market into organization size that covers large enterprises as well as Small and Medium-sized Businesses (SMBs). The large enterprises across major verticals have a global presence and offices at different locations. These enterprises also have their IT infrastructure scattered across sites and require RIM services to manage their IT infrastructure remotely. Large enterprises have a huge customer base and serve their customers worldwide. To manage their costly infrastructure and to match the complexity of the network, large enterprises outsource services to RIM service providers to assist them in achieving their business goals. The growth of RIM across large enterprises is majorly driven by the need for best-quality seamless services in a centralized manner.

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North America is expected to be the largest revenue generator during the forecast period

The report has been segmented into 5 major regions: North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America. North America is expected to be the largest region for the RIM market, followed by Europe. Rapid growth in the digitalization trend and openness for outsourcing services are the major drivers of RIM solutions in North America. The market growth in developing regions can be attributed to technology enhancements.

Major vendors in the RIM market are HCL Technologies Limited (India), Fujitsu (Japan), Tata Consultancy Services Limited (India), Capgemini (France), Sensiple (US), Nityo Infotech (US), Locuz (India), CtrlS Datacenters Ltd (India), Cybage Software Pvt. Ltd. (India), and Cerebra Integrated Technologies Limited (India). These vendors have adopted various types of organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their offerings in the RIM market.

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Maritime Satellite Communication Market Analysis, Scope, Overview, Industry Trends, by 2020

According to new market research report on “Maritime Satellite Communication Market by Type (VSAT, MSS), Service (Voice, Video, Data, Tracking & Monitoring), End User (Merchant Shipping, Fishing, Passenger Ship, Leisure Vessels, Offshore, Government, Others) and by Region – Global Forecast to 2020″, The Global Maritime Satellite Communication Market is expected to grow to USD 3.10 Billion by 2020, at a CAGR of 9.0% over the forecast period.

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Escalating need of enriched data communication and expansive application of satellite communication in maritime industry is driving the global maritime satellite communication market. Furthermore, introduction of less expensive technology to attract end users which did not had the potential to use satellite communication earlier.

Europe has emerged as the leading region in terms of adoption and implementation of maritime satellite communication services

Due to availability of cost-effective solutions, rapid adoption and deployment of maritime satellite communication is reported in North America and Asia-Pacific region. On the other hand, Latin America and Middle East & Africa regions are showing comparatively slow adoption. At present, North America has the second-largest share in the overall market, and is expected to dominate the global maritime satellite communication market by the end of 2020. Currently, merchant shipping end-user segment holds the highest market share due to its potential to rapidly adopt technological developments in communication technology

VSAT technology to play a key role in the maritime satellite communication market

The very small aperture terminal (VSAT) technology is estimated to dominate the maritime satellite communication market during the forecast period. At present, VSAT holds more than 61% share of the overall market. The rapid shift from mobile satellite communication (MSS) to VSAT is attributed to bandwidth and cost advantages that VSAT offers to marine users. At present, the penetration of VSAT across Ka-Band is maximum and this trend is expected to continue till 2020. On the other hand, the Ku-Band segment is expected to register the highest CAGR during the forecast period owing to increasing deployment of maritime satellite communication services across Ku-Band. With a share of over 29% in 2015, data communication services are expected to register the highest market share during the forecast period and video communication service segment will register the highest growth due to increasing use of video conferencing and entertainment-based applications.

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Increasing need for enriched data communication drives the market growth of maritime satellite communication market

With the increase in sophistication and need of reliable data communications across remote marine regions, the scope of maritime satellite communication systems has increased. The growing communication needs of ships, vessels, rigs, and navel sector to maintain operational efficiency, on-board security, and employee/passenger welfare has resulted in increasing demand for bandwidth and data communication terminals. Furthermore, maritime satellite communication has increasing applications in maritime assistance, medical assistance, emergency calling, employee welfare, passenger assistance and enhanced maritime security, vehicle telemetry, marine vessel tracking, fleet management, and remote field service.

The major players in the maritime satellite communication market covered in the report include Inmarsat communications, Inc., Iridium communications, Inc., Thuraya Telecommunications Company, Hughes Network System LLC., KVH Industries, Inc., VIASAT, Harris Caprock, Royal Imetech N.V., Globecomm Systems Inc., and VT iDirect, Inc. Some of the other players in the market are Speedcast, Navarino, NSSL Global, MTN, and Network Innovation.

The report provides market trends, overall adoption scenarios, and competitive landscape as well as key drivers, restraints, and opportunities in this market. It aims to estimate the current size and future growth potential of this market across different types, service, end user, and regions. The scope of the report also covers analysis of strategies such as new product launches, mergers & acquisitions, partnerships, agreements, and collaborations among key vendors in the maritime satellite communication market.Contact:
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Content Recommendation Engine Market Dynamics and Industry Trends Forecast to 2022

According to new market research report “Content Recommendation Engine Market by Component (Solution, Service), Filtering Approach, Organization Size, Vertical (E-commerce, Media, Entertainment & Gaming, Retail & Consumer Goods, Hospitality), and Region – Global Forecast to 2022″, The content recommendation engine market is expected to grow from USD 1.16 Billion in 2017 to USD 4.95 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 33.7% from 2017 to 2022.

The market is primarily driven by the increasing focus on enhancing customer experience, need for analyzing large volumes of customer data, and rapid digitalization.

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Based on component, the service segment of the content recommendation engine market is expected to witness the highest growth during the forecast period.

Based on component, the service segment is expected to witness the highest growth during the forecast period. The high growth of the service segment can be attributed to the growing need to simplify the implementation and maintenance of recommendation solution. Complexities in implementing recommendation solution powered by advanced technologies, such as AI and deep learning, are also supporting the growth of the service segment.

Based on organization size, the small and medium enterprises segment of the content recommendation engine market is expected to grow at the highest CAGR during the forecast period.

Based on organization size, the small and medium enterprises segment of the content recommendation engine market is estimated to witness the highest growth during the forecast period, as there is an increase in the deployment of recommendation engine in several small and medium enterprises to grow their online presence and gain a virtual audience.

Based on vertical, the retail & consumer goods segment is expected to grow at the highest CAGR during the forecast period.

Based on vertical, the retail & consumer goods segment of the content recommendation engine market is expected to witness the highest growth due to various benefits offered by customized recommendation engine such as increased customer engagement, customer retention, and high order value to the retail & consumer goods sector. Recommendation engine also helps retail and consumer goods companies to create personalized email campaigns by analyzing user behavior.

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North America is expected to lead the content recommendation engine market in 2017.

North America is estimated to lead the content recommendation engine market in 2017. The growth of the content recommendation engine market can be attributed to continuous technological innovation in the region. The presence of key companies, such as IBM, Amazon Web Services (AWS), Taboola, Outbrain, Revcontent, and Curata in the region is one of the key factors for the growth of the content recommendation engine market.

Some of the major content recommendation engine vendors include Amazon Web Services (US), Boomtrain (US), Certona (US), Curata (US), Cxense (Norway), Dynamic Yield (US), IBM (US), Kibo Commerce (US), Outbrain (US), Revcontent (US), Taboola (US), and ThinkAnalytics (UK).

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Firewall as a Service Market By Service Type, Service Model, Deployment Model, Organization Size

According to new market research report “Firewall as a Service Market by Service Type (Traffic Monitoring and Control, Compliance and Audit Management, and Automation and Orchestration), Service Model, Deployment Model, Organizational Size, Vertical, and Region – Global Forecast to 2022″, The FWaaS market size is expected to grow from USD 0.56 Billion in 2017 to USD 1.70 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 24.9% during the forecast period.

The demand for FWaaS is driven by various factors, such as the increasing need to fortify the enterprise network against unauthorized and unprecedented strikes, centralized policy management and simplified installation of firewalls for distributed enterprise networks, elimination of the upfront investment cost, rapid upgradation of and alteration to firewall protocols, proliferation of Next-Generation Firewalls (NGFWs), and seamless scalability and reduced operational cost.

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The security management service type is estimated to contribute the largest market share in 2017.

Among service types, the security management segment is estimated to have the largest market size in 2017 and is expected to continue its dominance during the forecast period. The major factors driving the growth of this segment include reduced cost of maintaining firewalls, increasing demand for security offerings, instant upgradation of and rectification to firewall protocols, automated compliance gap analysis, and easy deployment of FWaaS.

The hybrid cloud deployment model is expected to grow at the highest CAGR during the forecast period.

The hybrid cloud deployment model is expected to gain the highest traction in the FWaaS market during the forecast period. The hybrid cloud provides more control, reduced risks, cost-efficiency, and better performance. Additionally, it provides an ideal combination of public cloud and private cloud features, such as the versatility and cost-effectiveness of the public cloud, and greater control and security of the private cloud.

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North America is expected to contribute the largest market share, whereas Asia Pacific (APAC) is projected to grow at the highest CAGR during the forecast period.

North America is expected to have the largest market share and dominate the FWaaS market during the forecast period. The major growth drivers for this region are the increasing need to prevent cyber threats, growing adoption of cloud services, better security compliant offerings by vendors, and need for enhanced control and visibility mechanisms.

The major vendors providing FWaaS solutions and services are Barracuda Networks (US), Cato Networks (Israel), Check Point Software Technologies (Israel), Cisco Systems (US), Forcepoint (US), Fortinet (US), Juniper Networks (US), Palo Alto Networks (US), WatchGuard (US), and Zscaler (US).

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Global Robot Software Market Size by Industry Trends, Region, Robot Type, Software Type

According to a new market research report “Robot Software Market by Software Type (Recognition Software, Data Management & Analysis Software, and Communication Management Software), Robot Type (Industrial and Service Robot), Deployment Model, Vertical, and Region – Global Forecast to 2022″, The robot software market size is expected to grow from USD 1,142.2 Million in 2017 to USD 7,527.1 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 45.8%.

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The key factor that drives the robot software market is the requirement to mitigate labor costs. Implementing robotics provides an opportunity to improve a business process. Moreover, robots are scalable, thus can be operated throughout the day with full efficiency and offer maximum flexibility to cover peak periods, especially at month-end. Further, the costs associated with hiring an employee are reduced due to replacement of processes by robots. In addition, error rates are reduced, which helps increase customer satisfaction.

Transportation and logistics vertical is expected to grow at the highest CAGR during the forecast period

In terms of verticals, the transportation and logistics vertical is expected to grow at the highest CAGR during the forecast period. The transportation and logistics industry vertical is using robot software to solve problems related to traffic congestion and autonomous cars. Providing increased mobility to immobile people is among the biggest advantages of future self-driving cars. Moreover, ride sharing, lower cost, and per-use option are expected to decrease the number of vehicles on the roads. Self-driving vehicles are expected to pre-calculate routes around traffic jams and roadwork and communicate with nearby cars and traffic lights to optimize throughput and increase safety.

North America is expected to constitute the largest market share; APAC to grow at the highest CAGR during the forecast period

North America is expected to continue dominating the market during the forecast period. This can be attributed to the presence of the developed economies, such as Canada and US, which are emphasizing on innovating the existing solutions. North America contributes a major share in generation of data, thus data security and protection share are in high demand in this region. Furthermore, the early adoption of technologies and penetration of analytics in multiple verticals, such as manufacturing, healthcare, transportation, and logistics, drive the growth of the robot software market in this region. On contrary, Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period. Furthermore, rise in expenditures over technology in countries, such as China and India, and the demand for cost-effective advanced data protection solutions and services among Small and Medium-sized Enterprises (SMEs), are expected to drive the market growth during the forecast period.

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The communication management software type is expected to grow at the highest CAGR during the forecast period

The communication management software provides functionalities, which enable organizations to record and track internal and external communications to streamline the communication process. The market for communication management software is expected to grow at the highest CAGR during the forecast period. It helps locate conversational data instantly by automatically organizing and filtering data based on communication type, person responsible, and date. In addition, communication management software helps maintain communications management requirements for ISO 9001, ISO 14001, and OHSAS 18001 standards. Moreover, service robots that are providing functionalities to communicate with people using advanced technologies in areas, such as sensors, networks, cloud, and AI, are gaining traction. The communication management software helps connect robots and provides communication services via natural communication, which is based on the situation and interests of individuals in a variety of business functions, including customer service.

The major vendors offering robot software solutions and service include ABB (Switzerland), AIBrain (US), Brain Corp (US), CloudMinds (US), Energid Technologies (US), Furhat Robotics (Sweden), H2O.ai (US), IBM (US), Liquid Robotics (US), Neurala (US), NVIDIA (US), and Oxbotica (UK). These players have incorporated various strategies to expand their global presence, thus increasing their market shares. The strategic partnerships, mergers and acquisitions, product upgrades, and expansions are some of the major strategies embraced by these players.

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Case Management Market Overview, Global Industry Size, Scope, Methodology Forecast 2022

According to new market research report “Case Management Market by Component (Solution and Services), Service (Professional Services and Managed Services), Business Function, Deployment Mode (Cloud and On-premises), Organization Size, Vertical, and Region – Global Forecast to 2022″, The case management market is expected to grow from USD 4.79 Billion in 2017 to USD 7.62 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 9.7% during the forecast period.

The major forces driving the case management market growth are the ongoing trend of digitalization in the IT industry and increasing demand for software automation and innovative applications.

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North America is expected to contribute to the largest market share, whereas Asia Pacific (APAC) is projected to grow at the highest CAGR during the forecast period.

North America is expected to have the largest market share and dominate the case management market during the forecast period, due to the high number of early technology adopters in this region. Specific budget allocations and mandated case management policies are expected to make North America the most lucrative region for the growth of case management vendors. The increasing demand for case management solutions in major verticals, such as government; Banking, Financial Services, and Insurance (BFSI); and retail, is expected to be a major factor supporting the overall growth of the case management market in the region. The market in APAC is expected to grow at the highest CAGR during the forecast period. The main reason for this high growth is the widespread adoption of case management solutions in both Small and Medium-sized Enterprises (SMEs) and large enterprises to simplify their business processes.

The retail vertical is expected to grow at the highest CAGR in the case management market during the forecast period.

The retail vertical is expected to witness the fastest growth rate, as the vertical has increased its spending in Customer Relationship Management (CRM) to manage customers’ needs, thereby helping enterprises in the vertical increase the efficiency of their business processes. IT has become an essential part of every retail business and has streamlined customer-centric processes in the retail vertical. Companies are trying to improve their competitive edge, exceed customer expectations, and increase revenues.

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The solution segment is estimated to have the larger market share in the case management market in 2017.

The demand for case management solutions is increasing in organizations, irrespective of the organization size. The deployment of case management solutions varies according to the different needs of the end-users. The large enterprises segment is estimated to dominate the market with the larger market size, as large organizations in industries, such as banking and government, have various complex business processes.

The major case management vendors include Pegasystems (US), Appian (US), IBM (US), Newgen Software (India), DST Systems (US), Dell Technologies (US), AINS (US), Pulpstream (US), and Kofax (US).

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